GreySquares, and its partners respect your privacy and are committed to protecting your personal data, This privacy policy sets out how we use and protect any information that you give us when you interact with us by visiting our web sites, opening our emails, making a purchase, or other form of direct communication.
Our Cookies Policy is also set out at the end of this Privacy Policy.
Who we are and other Important Information
GreySquares is committed to ensuring that your privacy is protected. Should we ask you to provide information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
This web site is not intended for children (those under the age of 18), and we do not knowingly collect data relating to children.
If you are under the age of 18 you must leave this site immediately. Fraudulent use of this web site may make you subject to civil or criminal sanctions.
We do not collect sensitive data such as ethnic origin, religious beliefs, and medical issues.
GreySquares may change this policy from time to time by updating this page and you should check this page periodically to ensure that you are happy with any changes. This policy was last updated on 11 June 2022.
The Data Controller
GreySquares is the controller and is responsible for your personal data (referred to as “we”, “us”, or “our” in this Privacy Policy).
We have appointed a person who is responsible for overseeing questions you may have in relation to this Privacy Policy. If you have any questions, or Data requests, please contact us by emailing greysquares@yahoo.com and state that your query is for the attention of the Data Protection Lead.
Your Duty to Us
It is important that the personal data we hold about you is accurate and up to date. Please ensure that you give us accurate data, and keep us informed if your personal data changes during your relationship with us.
Third Party Links
This web site may include links to third-party web sites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control third-party web sites and are not responsible for their privacy statements. If you leave our web site, please refer to and read the Privacy Policy of every web site you visit.
How we collect your Personal Data
We collect your Personal Data via direct interaction with you when you:
We may also collect anonymous data when you visit our websites without using a password or login. Such data is not classed as personal data because you cannot be identified from it.
What We Collect
Personal Data means any information about an individual from which that person can be identified.
We may collect, use, store, and transfer the following information about you (we have grouped the data we collect as follows, to enable ease of understanding):
What we do with the information we gather We require the information we gather to understand your needs and provide you with a better service, and in particular for the following reasons:
Generally, we do not rely on consent as a legal basis for processing your personal data, unless you have not purchased a product from us but have specifically requested that we send you information or marketing material. Where we rely on legitimate interest as the lawful basis for processing your personal data, we will consider and balance any potential impact on you before we process such data for our legitimate interests. In such cases where our interests would be outweighed by the impact on you, we do not process your personal data, unless there is another lawful basis for us to do so, such as consent, or to comply with a legal or regulatory obligation. Please see the following table to see what type of personal data we use for what purpose, and on what lawful basis we process this data.
Purpose/Activity | Type of data | Lawful basis for processing |
To register you as a new customer |
Identity Data |
Contractual necessity |
To update your customer records |
Identity Data |
Contractual necessity – we need to be able to contact you and process any payments you owe us. |
To process and deliver a product or service you have purchased from us:
|
Identity Data |
Contractual necessity: We need this information in order to perform our contract with you, so that we can take payments from you. |
To collect or recover money you owe us |
Identity Data |
Necessary for our legitimate interests so that we can recover any money you may owe us. |
To carry out fraud assessments |
Identity Data |
Necessary for legitimate interest to ensure that payments are not fraudulent. |
To notify you in relation to our legal obligations and documents, including but not limited to changes to our terms or Privacy Policies |
Identity Data |
Necessary for our legitimate interest to ensure that customers are notified of changes and updates for our policies |
To administer and protect our business and web sites |
Identity Data |
Necessary for our legitimate interest to ensure that we run our business fairly, profitably, and within the law and that we are able to restructure it as necessary, to provide adequate IT and administration services, for network security, to prevent fraud. |
To deliver relevant web site content and marketing material to you, and to measure or understand the effectiveness of the material to you |
Identity Data |
Necessary for our legitimate interests, to understand how customers use our products and services, to develop and update products and services, to inform our marketing strategies and to improve the way we interact with you. |
To use data analytics to improve our web site, products and services, and customer relationships |
Technical Data |
Necessary for our legitimate interests, so that we know who uses and wants to use our products and services, so that we can update our web sites and ensure they remain relevant and useful to customers, to help us decide what kind of products our customers are interested in, to aid us in developing new products, and to inform our marketing strategies. |
To send you marketing communications, to suggest or recommend goods or services that we or third parties provide that may be of interest to you |
Identity Data |
Necessary for our legitimate interests, so that we can develop our products and services, grow our business, and improve our offerings to you. |
We do not conduct online behavioural tracking of our customers.
We will only use your personal data for the purpose for which we collected it, unless we need to use it for another reason which is compatible with the original purpose.
If we need to use your personal data for a purpose which is unrelated to the reason it was collected, we will notify you and explain the legal basis on which we are allowed to use it.
In some rare cases, we may process your personal data without your knowledge or consent. This would only be done as required or permitted by law, such as if we are instructed to process your data by Court Order, as part of a criminal investigation, or similar.
Marketing
We may use your Identity, Contact, Technical, Usage, and Profile Data to help us work out what type of products or services you may be interested in and what may be relevant to you. We do not track what other web sites other than our own you might visit, but use only the data you provide to us directly, and general market data. However we may register which site referred you to our site (for example, a search engine, a blog, or an advertisement on a particular site).
We will usually only send you marketing, which may be in the form of a letter through the post, or by email, if you have previously purchased a product or service from us or as the result of a historical joint promotion with another Company in which case we consider there is a legitimate interest for us to process your data and send you information.
If you have not previously purchased from us, but have specifically requested to receive information from us, then you have consented to us sending such information and we rely on your express consent in order to process your data.
In cases where we consider there is a legitimate interest for us to send you such information, we continually review the basis for this interest. Should we discover that you have not opened any emails from us for a long time, or if a postal mailing is returned with person unknown at the address for example, then we will stop processing your personal information and will remove your details from our database unless there is a legitimate basis for us to keep it.
In the case where we send you a marketing communication, it may be necessary for us to pass your personal details to a third party in order to send such communication. For example, we may need to pass your Identity Data, and you’re Contact Data, to our printers in order to have letters and envelopes printed with your name and address. Where it is necessary for us to do this, we will do our best to ensure your personal data is processed securely.
Opting Out of Marketing
You can opt out of receiving marketing communications from us at any time. To opt out of our email communications, simply ‘unsubscribe’ using the link provided on one of our emails. To opt out of postal mail marketing communications, email us at greysquares@yahoo.com.
Cookie Policy
Cookies are small text files placed on your computer by websites that you visit. They are used to collect standard internet log information and visitor behaviour information.
Sometimes a string of random characters known as an anonymous identifier may be used in place of a cookie.
When you visit the website that generated a particular cookie, your internet browser accesses the cookie file. This means that your experience can be made easier by such things as: automatically logging you into a site; and remembering particular preferences.
Some cookies are only stored whilst you browse a web site and are automatically deleted once your close your browser.
Others are stored in your computer memory and retain your preferences so that they are remembered the next time you visit the web site that generated them.
You can use your internet browser to enable, disable, and manage some or all cookies. Please check the ‘Help’ menu of your particular browser to learn how to change your cookie preferences. Please be aware that if you block cookies from websites, some or all of the website's functions may not operate as intended.